This privacy policy explains how Alliance Jiu Jitsu Newcastle (“we”, “us”, “our”) collects, uses and protects your personal information when you use our website, contact us, or become a member of the club.

1. Who we are

Name: Alliance Jiu Jitsu Newcastle
Address: 214 Rothbury Terrace, Newcastle upon Tyne, NE6 5XJ, United Kingdom
Email: alliance.newcastle@gmail.com
Telephone: +44 7445 074447

2. What information we collect

We may collect and process the following types of personal information:

• Identity and contact information such as your name, email address and telephone number.
• Information you provide when you contact us, book a class or free trial, or complete a sign up or enquiry form.
• Membership information if you join the club, including basic contact details and any relevant notes needed to manage your membership.
• Technical and usage data when you use our website, such as IP address, browser type, device information and pages visited, for basic analytics and security.

3. How we use your information

We use your personal information for the following purposes:

• To respond to your enquiries and communicate with you when you contact us.
• To set up, administer and manage your membership, class bookings or free trial sessions.
• To send you information about your bookings, membership, timetable changes or relevant club updates.
• To operate, maintain and improve our website, including troubleshooting and basic analytics.
• To comply with legal and regulatory obligations.

We will not collect more information than we need and will only use your personal data for the purposes described in this policy, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.

4. Legal basis for processing

We will only process your personal information when we have a lawful basis to do so. This may include:

• Performance of a contract: for example, where we need to process your information to provide classes or membership services to you.
• Legitimate interests: for example, to run and develop our club, manage our relationship with members and visitors, and improve our services, provided that your rights and interests do not override those interests.
• Consent: for example, if you ask us to keep in touch with you about news or offers by email. You can withdraw your consent at any time.
• Legal obligations: where we need to process your information to comply with the law.

5. Sharing your information

We do not sell or rent your personal information to third parties. We will only share your data in limited circumstances, such as:

• Where we are required to do so by law or in response to a valid legal request.
• Where it is necessary to protect the rights, property or safety of our club, our members or others.
• With service providers who help us operate the club or website and who are bound by confidentiality and data protection obligations.

Any third parties that process personal data on our behalf are only allowed to use your personal information in accordance with our instructions and for the purposes we specify.

6. Data security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure. However, no website or email transmission is completely secure, so we cannot guarantee absolute security of information transmitted to or from us over the internet.

7. Data retention

We will keep your personal information only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.

When we no longer need to use your information, we will take reasonable steps to delete it or anonymise it so that it can no longer be linked to you.

8. Your data protection rights

Under UK data protection law, you have certain rights in relation to the personal data we hold about you. These include:

• The right to access the personal information we hold about you.
• The right to request correction of any inaccurate or incomplete data.
• The right to request deletion of your data in certain circumstances.
• The right to object to or request restriction of processing in certain circumstances.
• The right to request the transfer of your data to you or another service provider, where technically feasible and applicable.
• The right to withdraw consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us using the details in section 1. We may need to verify your identity before we can act on your request.

9. Third party websites

Our website may contain links to other websites. This privacy policy only applies to Alliance Jiu Jitsu Newcastle, so if you follow a link to another website you should read their own privacy policy. We are not responsible for the content or privacy practices of other sites.

10. Changes to this privacy policy

We may update this privacy policy from time to time, for example to reflect changes in the law or how we operate. Any updates will be posted on this page with a revised “last updated” date.

11. Contact us

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:
Alliance Jiu Jitsu Newcastle
214 Rothbury Terrace
Newcastle upon Tyne
NE6 5XJ
United Kingdom
Email: alliance.newcastle@gmail.com
Telephone: +44 7445 074447